Labels allow you to categorize work items in a freeform fashion. Typically teams will classify the type of work item (say, “Bug”, “Experiment”, “Customer request”, etc.). Other times you might want to categorize based on the type of work required (”User research”, “Front end”, “Design”, etc.). It all depends on what makes sense to surface for your team.

You’ll see any labels added to a work item below the title, prefixed with a #, which is also the hotkey for adding and removing labels.

To add labels, open the “...” menu on a work item and select Change labels  or use the hotkey ‘#’. Choose from the list or start typing in the space to search labels. If you want to create a new one, just type the name you want here and hit return.

Selected items will show on the list with a checkmark. Just click on selected items to uncheck and remove them. If you want to add/remove multiple labels, hold shift to keep the selector open.

Once added, labels will be accessible across all work items in the space. You can manage labels across the whole space, either by clicking the ⚙️ next to the space name on the sidebar and selecting Manage labels, or find it in the Kitemaker Command (Ctrl/cmd+k).

You will see the list of labels for your space and can edit them by pressing Enter. From this window, you can edit the name and the color of the label, or delete it.