Feedback and insights
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The feedback section is a shared inbox where you easily can link insights to work items and initiatives. Typically these can be bug reports or support tickets, or they can be summaries of user interviews and sales meetings. It was built on the idea that product teams should have a simple and easy to manage way or organizing feedback and link the relevant insights to upcoming and current work. As a result, you don't have to create a mess with incoming requests in the spaces where the teams organize their work.
Most importantly, it's a great way to directly connect feedback the work items and initiatives in your space, helping anyone on the team understand where the feedback comes from, and understand the user context of their work.
By using our integrations, you can also more easily push feedback to Kitemaker. Read more about that in the section.